The launch of accreditation programmes and increased regulatory complexity has accelerated the professionalisation of trusteeship. In Q2 of 2021, mallowstreet, in association with Newton Investment Management and in partnership with the Pensions Management Institute and the Association of Professional Pension Trustees, surveyed 67 independent trustees and interviewed 13 of them in greater depth. The goal was to understand the challenges they and the industry face and identify ways in which managers can support them better.