TCS wins Teachers’ Pensions admin contract
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The government has awarded the administration contract for the 2m-member Teachers’ Pension Scheme in England and Wales to Tata Consultancy Services for 10 years.
TCS said it will use a “digitally enabled, omnichannel platform powered by TCS BaNCS” to deliver a digital-first, self-service offer. The contract starts in autumn 2025.
Vivekanand Ramgopal, president of BFSI products and platforms at Mumbai-headquartered TCS, said the firm would digitally transform the administration of the scheme to create a service that is “highly agile and responsive to the needs of its members and employers”.
He added: “We will continue to strategically invest in our platform and pursue our aspiration to be the preferred growth and transformation partner to life and pensions companies in the UK."
The change at the UK’s second-largest public sector scheme represents a loss for current administrator Capita, which held the contract for two decades.
It is unclear if staff will move from Capita to TCS; TCS has said that it will set up a new service hub in Darlington, where Capita also has an office.
Capita suffered a cyber attack in late March, potentially affecting hundreds of thousands of scheme members at numerous pension administration clients, including the Universities Superannuation Scheme, M&S Pension Scheme, Diageo Pension Scheme and more. Capita later also found that some records were stored on publicly accessible platforms.
Will TCS disrupt the UK pensions admin market?
