Value for Money: The next stage of the DC pensions journey
Pardon the Interruption
This article is just an example of the content available to mallowstreet members.
On average over 150 pieces of new content are published from across the industry per month on mallowstreet. Members get access to the latest developments, industry views and a range of in-depth research.
All the content on mallowstreet is accredited for CPD by the PMI and is available to trustees for free.
Last year, the government published its proposed value for money (VFM) framework. This collaboration between the Financial Conduct Authority (FCA), the Department for Workforce and Pensions (DWP) and the Pensions Regulator (TPR) delivers a roadmap to achieve better outcomes across the defined contribution (DC) space. What are the specific goals of this framework and what steps will trustees need to take to implement it?
UNLOCKING LONG-TERM VALUE FOR DC SCHEMES AND SAVERS
The VFM framework, which builds on and will eventually replace the Value for Members assessment, is a key part of the government’s plan to ensure DC contributions are invested in a way that best serves members’ interests while protecting them from disproportionate costs. To achieve this, it sets out a template for assessing and disclosing VFM across three specific elements:
- investment performance
- costs and charges
- quality of services
Schemes will need to report data on each element, compare this against benchmarks/other schemes and conduct a VFM assessment.
The framework will require primary legislation before it can live. Once enacted, will apply to default arrangements, legacy schemes and arrangements where at least 80% of savers are enrolled.
DELIVERING MORE TRANSPARENCY AND COMPARABILITY
One of the framework’s main goals is to improve market-wide access to standardised, comparable and transparent data. Additionally, the government aims to deliver lasting outcomes, drive continuous improvement and reduce the burden of added costs/admin work.
Importantly, these proposals were drafted in a way that mitigates the risk of disproportionately harming people with protected characteristics. This is crucial because addressing DC inequality is a critical part of the government’s pensions reform agenda.
Moreover, the VFM framework includes a comprehensive three-step process which covers assessment and disclosure in the following areas:
- overall performance
- investment strategy
- service quality measured against costs.
FORWARD-LOOKING METRICS FORM AN INTEGRAL PART
Step one of the VFM assessment entails evaluating and disclosing overall performance using five key metrics:
- investment performance net of all costs against a range of time periods and age cohorts
- annualised standard deviation (ASD) of returns
- maximum drawdown metrics reported alongside net returns
- forward-looking metrics for target future performance
- forward-looking performance and risk metrics
The inclusion of forward-looking metrics is notable because our Trustee Report 2022, which was produced in partnership with Janus Henderson Investors, uncovered that few DC schemes use forward-looking inputs even though other metrics like costs & charges and returns-based ones are broadly used in their assessments.
A MORE SYSTEMATIC LENS TO COMPARE INVESTMENT STRATEGIES
Step two in the framework focuses on the investment strategy and calls for its assessment against other schemes/industry benchmarks. Schemes must also disclose returns net of investment charges to demonstrate the value delivered by the strategy.
Finally, schemes will need to disclose the proportion of assets allocated (in their default or other main arrangements) across eight asset classes:
- cash
- bonds
- listed equities
- private equity
- property
- infrastructure
- private debt
- ‘other’
Asset allocation disclosure will be included in the Chair’s annual statement and will allow for greater comparability of schemes’ default arrangements against one another.
A MORE ROBUST UNDERSTANDING OF THE QUALITY OF SERVICES
The third step assesses the services rendered both in terms of their costs as well as the impact on members, via the following:
- total charges rather than ‘member borne’ charges, which often include employer subsidies that may make them appear to offer better VFM than they actually do
- features for which all DC savers pay, as opposed to focusing on additional features paid for separately that may not be captured by the assessment of costs and charges
- the quality of services against the member outputs delivered
- reporting on selected elements of services that are quantifiable, instead of disclosing a wide range of qualitative and non-standardised metrics
Importantly, although many DC schemes use an annual percentage charge on funds under management to report on their costs and charges, others may favour a combination charging structure. In such instances, these schemes will need to use one of the following two ways to disclose on their default arrangements:
- a percentage of funds under management combined with a contribution charge
- a percentage of funds under management charge combined with a flat annual fee.
To allow for greater comparability, the government is also considering mandating these schemes as well as legacy schemes with complex charging structures to disclose their charges as a single annual percentage.
IMPROVING TRANSACTION DISCLOSURES AND THE EFFICACY OF MEMBER COMMS
In addition to reviewing the quality and costs of services, trustees and pension providers will also need to disclose and assess the promptness and accuracy of the following core financial transactions that have been completed:
- payment in and investment of member and employer contributions
- transfers between schemes
- transfers and switches between investments within a scheme
- payments out of the scheme to beneficiaries
Finally, the framework calls for schemes to apply the following metrics to evaluate the effectiveness of their member communications:
- percentage of members who update and/or confirm their selected retirement date, how they wish to take benefits and their expression of wishes
- outcomes of member satisfaction surveys, e.g., the percentage of members who have completed the survey, the Net Promoter Score as well as member feedback on a small number of standard focus questions.
This is critical because, as noted in our Trustee Report 2022, increasing member engagement and improving member communications are among the biggest challenges confronting DC schemes.
VFM WILL SET THE STAGE FOR THE FUTURE OF DC PENSIONS
After conducting the assessment, schemes will need to state which of the following three categories category they fall under:
- achieving VFM
- not achieving VFM
- not achieving VFM but have identified actions to improve
Naturally, schemes will encounter challenges during the rollout of the framework. However, doing this is important as it will push DC pensions providers to be more transparent about their costs and services and ultimately deliver better long-term value for DC savers. Additionally, TPR’s inclusion of VFM as part of its three-year corporate roadmap highlights that the government is firmly committed to making this work for the industry and savers.
Given the government’s ongoing efforts to reform the DC landscape, mallowstreet is planning to conduct in-depth research projects to identify and address the key challenges and opportunities for trustees and asset managers in this space. Please contact our team if you are interested in becoming a research partner.
What do you think about the VFM framework? Tell us in the comments below.
Or alternatively, below are some related articles you may find interesting:
Or alternatively, below are some related articles you may find interesting:
- New VfM framework targets ‘poor performers’ for consolidation
- TPR to begin VfM crackdown as two-thirds of schemes unaware of requirements
- Adequate DC outcomes: £100,000 minimum pot, £315,000 for a moderate income – and pension calculators must factor these in