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The Pensions Regulator has published a series of short films with savers – asking them how many pension pots they have – to stress what a difference pensions dashboards will make. Later this year, it will engage with schemes to take a more detailed look at the quality of their data.
The short films were launched on Friday as part of TPR’s campaign to get the pensions industry dashboard ready, as it says even though 80% of schemes say they are on track to connect, a quarter still hold some form of non-digital dashboards data, and many have out-of-date information on the value of savers’ pensions. All 2,700 schemes with dashboard obligations have a date to connect to the system, with the first connecting this month, and a hard deadline for all schemes of 31 October 2026.
“The message to industry from our powerful, new films is clear: savers are ready, are you? From speaking to savers, it’s clear that dashboards will make a huge difference to them – not only to track their pensions but help to find lost memberships and better plan for their future,” said TPR’s director of supervision, David Walmsley.
Walmsley added: “Progress has been made, but there is still a lot to do to make sure that data is accurate and digitised. It is important trustees and administrators ensure they are taking the right steps now to prepare for dashboard connection and to prepare their data. As a regulator, we will be ramping up our focus on data over the coming months so we can be confident that savers reap the benefits of a service they so clearly need.”
TPR said schemes should prioritise five actions to prepare for their upcoming dashboards connection date:
start preparing data now – make sure it is accurate, accessible and digital;
download TPR’s checklist to keep on track of dashboards preparations;
nominate a dashboards contact through TPR’s Exchange portal to receive communications and guidance to help prepare;
work with your administrator, AVC providers, and others supporting your scheme throughout the process; and
keep a record of decisions and preparations and maintain oversight at board meetings.
The videos were welcomed by the Pensions Administration Standards Association’s chair, David Fairs.
He said: “The pensions dashboard has the potential to make a real difference to people’s lives – helping them to connect to pensions they might have forgotten they had or understand whether they are on track for the sort of retirement that they are hoping for. We welcome the release of these videos by TPR highlighting what a difference pension dashboards will make and call on industry to work together to ensure they are dashboard ready.”
The dashboards project has been subject to delays and cost issues that led to a formal ‘reset’ last year. Companies hoping to build their own pensions dashboard – a state-sponsored version by the Money and Pensions Service will be available before private dashboards – have said the uncertainties around policy and timeline might force them to abandon the product for now. Shortly afterwards, the government confirmed some of the required standards, though design standards will only be considered again after user testing has taken place this summer.