Customising call reports
Pardon the Interruption
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We launched SOFI to help our clients achieve five goals: save time, check messaging, improve delivery, monitor performance and capture questions.
Today, SOFI can now also draft minutes, look for trends and themes across multiple meetings, identify common questions, and surface a set of scores that allow our users to benchmark their performance. These additions form part of our continued commitment to create a suite of tools to help make a meeting more efficient.
As part of this, a few weeks ago we introduced Templates. This means SOFI is now able to write a call report and – best of all – the user can specify the format, style, and identify the components of a meeting that are important specifically to them. The ability for each user to customise the output from SOFI to suit their needs has been the true gamechanger – as it has allowed personalisation on an individual level.
Want to learn more? Drop me a message or visit sofiai.com.
